These general terms of sale are concluded on one hand between the society Elodie Oberlé located 17B Avenue Jacques Chastellain-76100 Rouen, France,Registred Company in Rouen N°442 984 977 00045 and on other hand any natural or legal person wishing to purchase some goods via the site www.elodieoberle.fr mentioned "the buyer".
The present conditions govern sales by the company Elodie Oberlé on its retail website www.elodieoberle.fr of clothes and feminine fashion accessories.
Article 2- Price
All ourprices are indicated in euros all taxes included (vat and other applicable taxes the day of the order) unless otherwise specified and excluding charges of processing and shipping.
In case of any orders towards a country other than metropolitan France, you are the importer of ordered products. Customs duties or other local taxes either import duties or taxes of state may be due. These rights and any sum of money involved are not within the competence of the company Elodie Oberlé. They will be under your own and full responsibility, both in terms of statements and payments to the authorities and the competent bodies of your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin are payable in euros.
The Elodie Oberlé Company reserves the right to modify its prices at any time, but the product will be charged on the basis of the current price list at the time of the validation of the order and subject to availability.
Products remain the property of the company Elodie Oberlé up to the complete payment of the price.
Important as soon as you are in possession of the ordered products, the risks of loss or damage of the products are under your own responsibility and charge.
Article 3- Orders
You can order:
On the retail website www.elodieoberle.fr
The contractual information are made in French language and will be the object of a confirmation at the latest at the time of the validation of your order.
The Elodie Oberlé Company reserves the right not to register record a payment, and not to confirm an order for whatever reason, and more particularly in case of supply problem, or in case of difficulty concerning the received command order.
Article 4- Confirmation of your order
Any order appearing on the web site Elodie Oberlé supposes the agreement on the present General Conditions. Any confirmation of command pulls your full and whole membership in the present general terms of sale, without exception or reserve.
All the supplied information and registered confirmation will be proof of the transaction.
You declare to have a perfect knowledge of the conditions
The confirmation of the order will be signed and agreed as acceptance of the operations.
A summary of your order and the present General Conditions will be sent to you via the e-mail address of confirmation of your order.
Article 5- Payment
By validating your order you agree on the obligation to pay the indicated price.
The price must be paid with order. All the orders are payable in Euros. To settle the order, the Customer has the choice between the following payment possibilities:
- By credit card through the secure Paypal payment
- By bank transfer: the bank transfer expenses will be entirely at the the buyer charge
- By check: checks must be sent to the address of the seller and made to Elodie Oberlé order
Elodie Oberlé reserves the right to refuse to fulfill an order emanating from a Customer who has not settled a previous order (even partially) or with whom a dispute of payment would be in the course of administration. Any payment will be considered as definitive only after actual and complete payment of the due sums. The processing and the shipping of the order will take place only after checking the mode of payment and the reception of the authorization of debit flow of the credit card or Paypal account
Article 6- Retraction
According tothe article L.121-21 of the Consumers Code you have a cooling-off period of 14 days as from the reception of your products to exercise your right to retract without having to prove motives or to pay any penalty.
The returns are to be made in their original state and complete (packaging, accessories, note). In this context, you are liable. Any damage undergone by the product on this occasion can invalidate the right to withdraw.
The return goods are at the custumer expenses.
In case of applying the right to withdraw, the Elodie Oberlé Company will proceed to the refund of the paidsums, within 14 days following the notification of your request and via the same means of payment as used in the order.
If one or several products were the object of a present, it is the Customer who will have to make the request of return and not the addressee of the present.
The exchanges or the refunds can be asked only for products bought on the Site, in fourteen (14) calendar days according to the date of reception of the parcel and as from the agreement of the contract.
Before any request of exchange or refund, thank you for contacting us to examine the situation and send you a voucher of return.
No parcel will be handled if it is not accompanied with its voucher of return.
EXCEPTIONS IN THE RIGHT TO WITHDRAW
According to the provisions of the article L.121-21-8 of the Consumers Code the right to withdraw does not apply in the following cases:
The supply of services completely executed before the end of the cooling-off period and the execution of which began after express preliminary agreement of the consumer and express renunciation of its right to withdraw.
The supply services the price of which depends on fluctuations on the financial market escaping the control of the professional and susceptible to occur during the cooling-off period.
The supply of the properties made according to the specifications of the consumer or clearly personalized.
The supply of the properties susceptible to deteriorate or to expire quickly.
The supply of the properties which were unsealed by the consumer after the delivery and which cannot be sent back for reasons of hygiene or protection of the health.
The supply of the properties which, having been delivered and due to their nature are mixed in an inseparable way with other articles;
The supply of alcoholic drinks from which the delivery is postponed beyond thirty days and the value of which suited in the conclusion of the contract depends on fluctuations on the market escaping the control of the professional.
The supply of audio or video recordings or computing software when they were unsealed by the consumer after the delivery.
The supply of a newspaper, a periodical or a magazine, safe for the contracts of subscription to these publications
The transactions concluded during a public auction.
The supply of a digital contents not supplied on a material support the execution of which began after express preliminary agreement of the consumer and express renunciation of its right to withdraw.
Article 7- Availability
Our products are proposed as long as they are visible on the site www.elodieoberle.fr and while stocks last. For the not stored products, our offers are valid subject to availability at our suppliers.
In case of unavailability of product after signing of your command, we shall inform you about it by e-mail. Your command will automatically be cancelled and paid off.
Besides, the web site www.elodieoberle.fr does not have authority to sell its products in important quantities. Consequently the Elodie Oberlé Company reserves the right to refuse the orders of more than 10 identical articles.
Article 8- Delivery
Products are delivered to the delivery address indicated during the process of order, for the date indicated on the page of validation of the order.
In case of any delay of shipping, an e-mail will be sent to you to inform you about a possible consequence over the delivery date which was indicated to you.
According to legal requirements, in case of delay in delivery, you benefit from the possibility of cancelling the order in the conditions and the modalities defined in the article L 138-2 of the Consumers Code . If meanwhile you receive the product we shall proceed to its refund and at the expense of routing in the conditions of the article L 138-3 of the Consumers Code
In case of deliveries by a carrier, the Elodie Oberlé Company cannot be held responsible for delay in delivery owed exclusively to an unavailability of the customer after several proposals of meeting
Article 9- Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of the hidden defects, planned by articles 1641 and following ones of the Civil code. In case of non-compliance of a sold product, it can be returned, exchanged or paid off.
All the complaints, the requests of exchange or refund have to be made by telephone or e-mail within a delay of 30 days following the delivery.
Products must be returned to us in the state in which you received them with all the elements (accessories, packaging, note). Forwarding charges will be paid off to you on the basis of the charged price list and the expenses of return will be paid off to you on production of documentary evidences
The measures of this Article do not prevent you from benefiting from the right to withdraw planned in the article 6.
Article 10- Responsibility
The proposed products are in accordance with the current French legislation. The responsibility of the company Elodie Oberlé could not be committed in case of failure to respect the legislation of the country where the product is delivered. It is up to you to verify with the local authorities the possibilities of import or use of products or services which you intend to order.
Besides, the Elodie Oberlé Company could not be held responsible for damage resulting from a misuse of the bought product.
Finally the responsibility of the company Elodie Oberlé could not be committed for all the inconveniences or the damage inherent to the use of the Internet network, in particular a breakdown, an outside intrusion or the presence of computer viruses
Article 11- Applicable right in case of disputes
The language of the present contract is the French language. The present terms of sale are submitted to the French law. In case of dispute, the French courts will be the competent only ones.
Article 12- Intellectual property
All the elements of the site to www.elodieoberle.fr are and remain the intellectual and exclusive property of the company Elodie Oberlé. Nobody is authorized to reproduce, to exploit, to rerun, or to use in any respect whatsoever, even partially, elements of the site that they are software, visual or sound. Any simple link or by hypertext is strictly forbidden without an agreement written specially by the company Elodie Oberlé.
Article 13- Personal data
The Elodie Oberlé Company reserves the right to collect the name specific information and the personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and the information which we send you.
They can be also transmitted to the companies which contribute to these relations, such as those in charge of the execution of the services and the orders for their management, execution, treatmentand payment.
This information and data are also kept for purposes of safety, to respect the legal and statutory obligations.
According to the law of January 6th, 1978, you have a right of access, rectification and opposition to the name specific information and to the personal data concerning you, directly on the web site.
Article 14 - Archiving Proof
The Elodie Oberlé Company will archive order forms and invoices on a reliable and sustainable support establishing a faithful copy according to provisions of the article 1348 of the civil code.
Registers computerized of the company Elodie Oberlé will be considered by all the parts concerned as the proof of the communications, orders, payments and transactions intervened between the parts.
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